Picture this scenario: You’ve made the decision to take the leap and switch your legal case management software to SmartAdvocate®. Then the dread sets in.
How will the transition actually work?
Will my team be thoroughly trained with the knowledge to hit the ground running in time for the switch-over?
What happens if they have questions?
Will there be a real person at the other end of the phone when there’s an issue?
The answer is a resounding YES – everything will be ok.
After attending an Introductory training class, our clients will have a working knowledge of SmartAdvocate and how to effectively use many of its numerous features - with a thirst for more! And we give it to them with our Intermediate and Advanced level classes. Whichever training your firm chooses, SmartAdvocate classes are sure to be an invaluable experience.
The Learning Continues
Our Head of Training, Claude Simpson, likes to tell clients that the learning never stops because SmartAdvocate is constantly being improved, with thousands of new features added every year! He has designed a robust educational program for SmartAdvocate users that includes:
Weekly Tip Of The Week email blast each Monday
We cover a specific topic with step-by-step instructions, along with accompanying screen-shots.
Monthly Tip Of The Week Webinar
At the end of each month, we review the entire month’s topics in an easy-to-understand format, where questions are always welcome.
Tip Of The Week Archive
Just in case you missed it, take a look back at the complete list of Email Blasts and recorded Webinars. It's also a great way to brush up on all things “SmartAdvocate,” on your own schedule!
For additional questions that come up at any time, our flexible and creative Training Team, who effectively communicate with all different types of learners, host a weekly Q&A every Thursday at 3pm EST. Everyone is welcome to join, ask a question, or just attend and listen to others.
Ongoing Training Workshops
Complimentary two or three-part weekly workshops for our clients are a regular occurrence at SmartAdvocate. Popular topics include: Best Practices, Improve Your Firm’s Intake Efficiency, WorkPlans & Automation, and more.
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Let SmartAdvocate help your law firm get organized and practice more efficiently.