increase profits, efficiency, and Client satisfaction

Award-Winning Legal Case Management Software Featuring Built-in Artificial Intelligence

Our all-in-one system loaded with built-in artificial intelligence tools, plus features, capabilities, and reporting that other case management software systems don't have. Join some of the top law firms using SmartAdvocate to make their firms more efficient and more profitable.

When You Work with SmartAdvocate, You Work with Our Trained Experts

From Implementation to Support, nothing here at SmartAdvocate is outsourced. Every person you work with is a trained expert who is knowledgeable about all of your firm’s needs.


Maximize Your Investment In Your Firm

Our Top Features

SmartAdvocate's features enable firms to create, store, track, and communicate like never before—now with built-in Artificial Intelligence. It’s litigation case management software on steroids, designed to boost productivity, grow your firm, and enhance client satisfaction.

  • Built-In AI Tools

  • Automate Your Firm

  • Document Management

  • Cloud & Server Based

  • Dashboards & Reports

  • Improved Intake Process

Instantly summarize cases, medical records, motions, briefs, and depositions. Deliver deeper insights and greater efficiency through multi-document summaries, data and photo analysis, and AI case chat. Refine notes and emails, translate content into a client’s preferred language, and transcribe voice messages, depositions, and conference calls. Analyze, email, copy, or save insights directly within the case.

Save time and ensure that every stage of your cases, from intake to settlement, are handled in an appropriate and consistent way with WorkPlans and Automated Procedures.

Create document templates from over 4,000 available merge codes. Plus, save attachments directly from emails, batch scan using barcode feature, share documents externally, send for eSignature, and take advantage of unlimited storage.

Either option is fully browser-based, allowing for secure access to your caseload when working remotely. Plus, multiple users can work on a case at the same time.

Keep track of critical case and lead information, plus vital financial and operational details with dozens of dashboards and reports. Or, customize your own with our new Dashboard Viewer.

Our built-in Intake Wizard allows staff to capture all necessary information from  new prospects. Track and assign leads, view intake performance, intake scoring, monitor follow-up, and more.

The Perfect Choice for Legal Case Management Software

Technology That Increases Profitability

SmartAdvocate makes it easy for law firms to manage their cases through every step of the client relationship.

eSignature

Conveniently send retainers, contracts and authorizations to clients. Reduces paperwork, enhances efficiency and improves client interactions.

Texting Integration

Send text messages directly from within SmartAdvocate from a unique phone number. All messages are saved in the related case.

SmartAdvocate App

iPhone and Android apps provide on-the-go access to case information from virtually anywhere. Text, email, add appointments, view documents and more.

Client Portal

Provides clients instant access to their case documents, case calendar and notes. Your firm maintains complete control over what they can see.

Office Calendaring

Easily maintain and view the full calendar for a specific case, or the entire office. SOLs, Critical Deadlines and Appointments are pushed to staff’s calendars.

Dashboard Viewer

Create completely customized dashboards with charts, graphs and maps built from any of your data. This translates into extensive, tailor-made reporting.

increase profits, efficiency, and Client satisfaction

Transform Productivity with SmartAdvocate’s Built-In AI Tools

SmartAdvocate’s Built-In AI tools are revolutionizing case management: Boosting precision, streamlining routine work, and helping legal teams operate more efficiently. Instantly generate summaries of cases, medical files, motions, briefs, and depositions. Polish notes and emails with ease, translate communications into your client’s preferred language, and transcribe audio from voicemails, depositions, or meetings in moments. Everything can be emailed, copied, or saved directly to the case, for ultimate efficiency.

Frequently Asked Questions

If you can't find an answer to your question here, be sure to reach out to us.

Are Firms Required To Pay For Storage With SmartAdvocate?

Absolutely not! SmartAdvocate has unlimited storage. Streamline your legal practice with secure and accessible data management and never worry about limits again.

Does SmartAdvocate Offer a Demo?

Yes! We would be glad to give you a demonstration of how our case management system can help your firm to run more efficiently. You’ll soon realize how much SmartAdvocate can help your firm to unlock its full potential. Contact us today for a free, no-obligation, no-risk demo.

Is the Information Entered Into SmartAdvocate Private and Confidential?

Yes: All of the information within SmartAdvocate is private and confidential and can only be accessed by employees within the firm. Our cloud-based option has bank-caliber data security and is constantly monitored by our IT professionals. We also use the HTTPS protocol so that all data is encrypted in transit. SmartAdvocate can also be used with two-factor authentication for added security.

How Much Does SmartAdvocate Cost?

SmartAdvocate pricing is based on your firm’s needs. To receive a tailored quote, contact a Business Development Specialist at 1-877-GET-SMART (1-877-438-7627) or schedule a demo to discuss your firm.

How would SmartAdvocate Integrations Benefit My Firm?

SmartAdvocate integrates with over 175 partners to enhance every aspect of your law firm’s operations. These include services for AI, e-signature, accounting, lien resolution, technology & reporting services, medical record retrieval, answering service/call tracking, marketing services, and more — all designed to help your team save time and improve client service. Integrations reduce double data entry, and keep all case-related data in one place.

What is SmartAdvocate doing with AI (Artificial Intelligence)?

SmartAdvocate is at the forefront of pushing technological advancements in the legal field. Our clients use SmartAdvocate's Built-In AI Tools to instantly summarize cases, medical records, motions, briefs, and depositions. It effortlessly refines notes and emails, translates content into a client’s preferred language, and transcribes voice messages, depositions, and conference calls in seconds. Plus, with SmartAdvocate's Built-In AI Tools, firms can seamlessly email, copy, or save within the case for ultimate efficiency. Our commitment to innovation has also led us to forge strategic partnerships with leading AI providers in Medical Records Analysis & Recaps, Demand Productions, and Document Categorization. We currently have an integration partner: EvenUp, a state-of-the-art generative AI technology software. EvenUp empowers legal professionals by transforming medical documents and case filesinto AI-driven demand packages tailored for personal injury lawyers. By harnessing advanced AI technology, our clients can truly transform their practice.

Does SmartAdvocate Have Document Management Functions?

Yes: SmartAdvocate’s document management capabilities are among its most robust features.

Users can easily create document templates from their current Word, Excel or PDF forms. Once these templates are created, SmartAdvocate can begin to automatically insert information from cases into those documents using more than 4,000 standard and custom merge codes. Templates can also be copied from case to case as needed.

You can also organize documents using custom folders and search for documents using categories and subcategories, senders and recipients, dates, descriptions, and comments. Documents can be sent out for review or approval and even automatically be sent to collect e-signatures. All of the documents can also be exported from a case to build a case package.

One of the best document management functions in the SmartAdvocate case management system is barcoding: Create barcodes and add them into your documents before scanning and each document will be automatically placed into the appropriate case file. Plus, SmartAdvocate has unlimited storage!

How Can This Help With Case Tracking?

WorkPlans and Automated Procedures along with SmartAdvocate’s built-in Dashboards and Reports allow a firm to easily track each step of a case’s progression. Our software can show what has been accomplished and what still needs to be done, and it can also keep track of a lot of important details that might be needed for a case. For instance, it can tell you the last time that a client was contacted and keep tabs on a client’s diagnosis and severity of injuries.

Another valuable tool that can help with case tracking is the SmartAdvocate App, which allows you to have access to all of your cases on the go. Whether an attorney is in court or out of the office, if they need to access documents or check the status of a case, they can get the information they need in seconds.

SmartAdvocate doesn’t just help law firms keep track of cases: It helps their clients, too. In the Client Portal, you can give your clients access so that they can see information about their case, important documents, calendar entries, and notes. This frees your firm’s staff from needing to answer phone calls from clients who have questions about the status of their case: The clients can go into the portal and see the answers for themselves.

Can You Tell Me About the Automated Workflows and Procedures in the Software?

One of SmartAdvocate’s best features is the ability to automate a law firm’s processes. Our exclusive WorkPlans and Automated Procedures ensure that each stage of every case can be handled in an appropriate and consistent way.

The best way to describe SmartAdvocate’s WorkPlans is that it’s a checklist that can automate routine processes. WorkPlans allow you to have everything in one place so that you can see all of the items needed to complete a project: Teams will no longer need to spend time figuring out what needs to be done, who needs to do it, and what is the next task.

The Automated Procedures allow law firms to create repeating tasks, send automatic text messages and emails to clients, create multiple reminders or automatically generate documents. Any of these actions can be triggered automatically when events change within a case. For example, when a law firm sends out a retainer to a client for their signature, automatic emails and text messages can be sent as reminders until their e-signature is received. Then, once the case status is changed within SmartAdvocate, the next tasks are assigned to everyone on the team. This type of automation helps to save time, freeing up top talent for things like essential research and investigation, and it also eliminates opportunities for risks and errors.

Does it Also Work With Calendars Like Microsoft Outlook?

Yes. SmartAdvocate’s Outlook plugin allows for statutes of limitations, critical deadlines, and appointments to be integrated into any of the staff’s Outlook calendars. Staff calendars can display events for a single case, individual or event, use preformatted calendar reports, and see items like adjourned and canceled appointments. We also have a client birthday report: Many firms requested this feature to allow attorneys to reach out to clients with a personal touch.

One particularly powerful feature of SmartAdvocate’s Outlook integration is the “Who Is Where Tomorrow” feature. This tool can look at everyone’s calendars and send an automated email to your inbox every morning outlining where each employee is scheduled to be that day.

Can SmartAdvocate Tie in With Email Like Microsoft Outlook?

Yes. One great feature of SmartAdvocate is that emails can be sent both from SmartAdvocate and from Outlook, so you can use whichever interface you prefer. When attorneys send email using Outlook, all of their emails can automatically attach to the appropriate case files within SmartAdvocate. And when a paralegal gets an email with attachments, they can save them directly to the Documents page through the Outlook plugin.

SmartAdvocate makes it easy to keep all of your communications organized in one place!

What is SmartAdvocate?

SmartAdvocate is an incredibly powerful, entirely Web-based, and fully customizable case management system used by a wide range of litigation firms. SmartAdvocate is continually updated to make sure that all of our customers can handle the challenges of today’s fast-paced, highly competitive, and tech-demanding legal landscape. With our help, law firms can increase their overall profitability and efficiency.

Integrations and Partners

Make SmartAdvocate work for your firm by adding integrations like AI, eSignature, accounting, texting, and medical record services. We can even create custom integrations to connect with your existing partners.

We Work Hard To Earn Our Client's Positive Reviews

What Our Software Users Have to Say About Us

Katie Broome
I don't know what we would do without SmartAdvocate!!! It does everything but make you coffee in the morning (I am waiting for that upgrade). Once you get through the training phase which can be overwhelming, you will be glad that you are a part of the SmartAdvocate family. I would recommend SmartAdvocate to anyone!
Ducep Moreno
smartadvocate has truly impressed me with their AI truly amazing.
M1905
SmartAdvocate has been an absolute game-changer for our law firm! The platform is incredibly user-friendly, allowing us to streamline case management and keep track of every detail with ease. The customization options are fantastic, enabling us to tailor the system to meet our specific needs.
Melissa Roman
Ive been using Smart Advocate with my current employer for almost two years. It is a great and efficient program. I highly recommend it.
Alejandra Penaloza
Smart Advocate is an amazing program. The interface is intuitive and easy to use, allowing our team to quickly input case details, track deadlines, and manage client informationall in one place.
Jenisis Pope
Makes my day to day work handling cases so much easier and super easy to find information that was inputted and keep track of it all.
Jonah Telesca
SmartAdvocate has been great for our firm. It's been super easy to use and keeps everything organized in one place. I really like the notes feature. Definitely recommend it if youre looking to streamline your practice and stay on top of all the details!
Jeimmy Lopez
Legal software that actually does help! Automated procedures that help the workload and workplans that guide you.
aileen mena
The most impressive software and user friendly. Hemily is always so attentive to any questions.
Art Kosieradzki
We've been using SA for a number of years and I'm a huge fan. It's made my practice much more efficient and mobile. The key is to use all the features to the fullest and make sure staff is doing the same. Having all the information on the case at my fingertips from negotiation status to case status is so helpful. It also helps keep tabs on prospective cases for follow-up. I highly recommend the system but keep in mind that as with any system, you must get in the habit of working to input the required information.
FKR
I have been using SA for a few months now and I am impressed by all of their functions and am looking forward to what they are working on. Their Document management, automations and customization are amazing. Their support team is phenomenal specially the our agent Hemily, she knows what we need without even saying it and is always available to help! Very pleased overall.
Leeann Westjohn
Smart Advocate is great! It makes working so smooth. It is very helpful!
Natalia Martinez
Smart Advocate is the second software I've come across in the legal field and the organization abilities are incredible. Numerous user friendly tabs to keep case files organized and every viewer in the know!
Stacey Wheeler
Great way to keep my work organized!
richard montaque
Smart Advocate has provided me with so many opportunities I cannot even count. A model service with a caring team.
Sofia Alvarez
I use Smart advocate daily. It is a complete platform, easy to use and very friendly for new users. I didn't have to spend much time training, in a couple of days I was already organizing my files. I no longer remember what it was like before using it. Highly recommended
Haylee Hedden
Smart Advocate is a user friendly program that has all your needs right at your fingertips. Helps making working cases easier for not only yourself but any other staff that needs to access the file.
jean echavarria (ALonelyFlashlight)
SmartAdvocate does more than I ever imagined could be done. It helps me move my cases and organize my day to day. I am so impressed by their support team and they offer a daily zoom with trainers.
Jonathon Carter
I love Smartadvocate. It has everything a law firm needs to get the job done. From folders to automated texts and smart documents that are filled in with information so you do not have to reinvent the wheel.
Estefanía Montoya
Smart Advocate it's honestly the best way to manage my cases! It's easy to use, has all the information in detail and is pretty practical since you can send texts and emails from it and more. I really like it and highly recommend it!
Sofia Alvarez
Uso Smart advocate diariamente. Es una plataforma completa, facil de usar y muy amable para nuevos usuarios. No tuve que usar mucho tiempo en entrenamiento, en un par de dias ya estaba organizando mis archivos. Ya no recuerdo como era antes de usarla. Muy recomendada
Justin Guerrini
SmartAdvocate makes legal case management more reliable and efficient. It has basic features (Case Notes and Case Documents) for users to easily access and review case files. There are options for users to access Case Notes and Case Documents at the same time to easily coordinate dates and times between notes and documents. There are also more advanced features for case communications. We text clients and email documents directly from the SmartAdvocate software. This gives a more professional look to our communications and makes our communications more organized and complete. The SmartAdvocate customer service also improved my outlook on case management. The customer service provided instructions on how to use the software features. The extent of their knowledge made me feel more comfortable and secure with using SmartAdvocate.
Renee Jackson
SmartAdvocate is an indispensable tool in my daily workflow. As a crucial component of my job, it provides the necessary support to efficiently manage and execute tasks. Without SmartAdvocate, navigating through daily responsibilities would be significantly more challenging, if not impossible. Its intuitive interface and robust features ensure that I can accomplish my work effectively, making it my primary resource for success. Highly recommended for anyone looking to streamline their professional tasks
Aaron Beckstead (Law Firm Innovations)
This is an exceptional case management software that significantly enhances efficiency with case tracking, document management, billing, and very user friendly. The interface makes it easy to use, and the customer support is always very responsive and helpful. Highly recommended!
Nicky Geisel
Smart Advocate has been the saving grace of our law firm. It has made the day to day operations and workflow seamless. It is an extremely user-friendly program that I honestly do not know how I ever managed without it!
Vanessa Iheme
This site is very easy to use and great for organization.
Sydney Blevins-Miller
I use SmartAdvocate daily and it has made my day to day operations easy and I love the new internal messaging!
kaylin fletcher
Smart Advocate is a great case management program. I like the tech support zoom feature. It makes it simple to get your questions answered and your problems fixed.
Suzann Dry
I have been a Paralegal for 28 years and this is the BEST Legal Software programs I have ever used. Everything you can possibly imagine about a case is included in this software. Smart Advocate provides any training you need. Very user friendly, There is a User Manual built into the program, which if you are like me, you don't want to have to call anyone, you can just look up the answer. I have been using the program for 3 years and I am still amazed at all of the features it offers. If you are considering purchasing this software, 10 years from now, you will still be thanking the designers of this software.
elle S
SmartAdvocate is the best way to keep my work organized and the most user friendly software!
Kenneth Cross
Solid program, works well for mass tort operations. Would recommend to law firms looking for a good case management software with many helpful third party integrations.
Katie Broome
I don't know what we would do without SmartAdvocate!!! It does everything but make you coffee in the morning (I am waiting for that upgrade). Once you get through the training phase which can be overwhelming, you will be glad that you are a part of the SmartAdvocate family. I would recommend SmartAdvocate to anyone!
K White
We’ve been using this case management system for two years, and it has been a solid addition to our workflow. The interface is user-friendly, which makes it easy for both new and experienced users to get up to speed quickly. The system offers a variety of useful features, such as task management, document storage, and client tracking, which help keep everything organized and on schedule. One of the standout aspects is its integration with other tools we use, such as RingCentral and Outlook, which has streamlined several processes and reduced the need for this manual data entry. That being said, there are a few areas for improvement. For instance, the reporting features could be a bit more customizable, and at times the system can feel a little sluggish. While SmartAdvocate does listen and implement suggestions, the slow pace of updates is impeding. While the system has a lot of potential, changes and new features are often announced as "coming in the next update," but it can take a year or more before they’re actually rolled out. This slow turnaround time is frustrating, especially when we’ve identified specific areas where improvements could make a big difference in our workflow. Overall, this case management system has proven to be an efficient tool for managing our caseload.
Art Kosieradzki
We've been using SA for a number of years and I'm a huge fan. It's made my practice much more efficient and mobile. The key is to use all the features to the fullest and make sure staff is doing the same. Having all the information on the case at my fingertips from negotiation status to case status is so helpful. It also helps keep tabs on prospective cases for follow-up. I highly recommend the system but keep in mind that as with any system, you must get in the habit of working to input the required information.
Stacey Wheeler
Great way to keep my work organized!
Jenisis Pope
Makes my day to day work handling cases so much easier and super easy to find information that was inputted and keep track of it all.
Michelle Hall
SA has been great organizing and tracking my clients and cases. So much versatility with SmartAdvocate
Ramon Sanchez
I have been using SA for over a year at Farah & Farah and the experience has been great.
Christina White
I enjoy Smart Advocate very much.
Kirstin Olphert
Great system once you learned all the steps to keep you work organized if you utilize it the way it is designed.
Adrey Morales (Adrey)
Smart Advocate is an extremely user-friendly program. The fields are self explanatory and very helpful.
Jonathan Ibarra
I have used several computing systems in handling cases. Smart Advocate is clearly the best option. Also, the system is updated and improved, and administrators are responsive to inquiries.
M1905
SmartAdvocate has been an absolute game-changer for our law firm! The platform is incredibly user-friendly, allowing us to streamline case management and keep track of every detail with ease. The customization options are fantastic, enabling us to tailor the system to meet our specific needs.
Alejandra Penaloza
Smart Advocate is an amazing program. The interface is intuitive and easy to use, allowing our team to quickly input case details, track deadlines, and manage client information—all in one place.
Ari williams
Smart advocate is a great tool that I use daily to complete legal tasks. It is efficient, easy to use, and quick to learn. I would recommend to all employers.
Julia Ronquillo
Easy and intuitive case management software with attentive sales team made implementation a breeze! Recommend to any law firm looking to up their game.
Alexis Johnson
Great site for the workplace, helps a great deal with organization.
Natalia Martinez
Smart Advocate is the second software I've come across in the legal field and the organization abilities are incredible. Numerous user friendly tabs to keep case files organized and every viewer in the know!
Nicolas Sebastian
SmartAdvocate is a Game-Changer for Legal Practices! Our firm has experienced a complete transformation since implementing SmartAdvocate. It’s not just a case management system—it’s an entire suite of tools tailored to make every aspect of legal work seamless and efficient.
Rubi Cruz
If you are looking for a platform that is user friendly, fast, and organized, use Smart Advocate. I recommend this to any employer.
Geraldine Perez-Allen
I have been using Smart Advocate for about a decade now, and I must say its one of the moat complete platforms I've worked with.
Kelli Knupp
Great legal case management program! Great "Notes" section to share regular information with other team members. I like that the notes can also be emailed when attached for instant notification to other team members, saving a separate e-mail. Being able to create folders within documents is helpful to stay organized and locate specific items. "Tools" function is great to search for another document example pertaining to what you may need for reference. If there is something you want to do, just review the training guide and it the solution is likely there.
Jenny Garcia
SmartAdvocate is so user friendly. I enjoy how it can be customized to meet our needs. We use it for multiple case types and even employee files and we love it. The reporting capabilities are also excellent. Highly recommend!
Eniana Sadikaj
I’ve been using SA for work. It’s been very efficient and helpful to complete my day to day tasks.
Bianca Cristea
Great organizational system!
Leeann Westjohn
Smart Advocate is great! It makes working so smooth. It is very helpful!
Erin Miller-Carter
I love using the smart advocate program. It moves flawlessly, clients also love the portal. Everyone I know who uses smart advocate likes it as well.
Haylee Hedden
Smart Advocate is a user friendly program that has all your needs right at your fingertips. Helps making working cases easier for not only yourself but any other staff that needs to access the file.
Melissa Roman
I’ve been using Smart Advocate with my current employer for almost two years. It is a great and efficient program. I highly recommend it.
john telesca
Best legal software out there. All the functionality you could want while being efficient and user-friendly. Customer service is always there for any issues that arise and resolve them quickly.
aileen mena
The most impressive software and user friendly. Hemily is always so attentive to any questions.
carlos daniel sanchez villanueva
A great experience using SmartAdvocate, all the teams are always so helpful, including Hemily
Jonah Telesca
SmartAdvocate has been great for our firm. It's been super easy to use and keeps everything organized in one place. I really like the notes feature. Definitely recommend it if you’re looking to streamline your practice and stay on top of all the details!
FKR
I have been using SA for a few months now and I am impressed by all of their functions and am looking forward to what they are working on. Their Document management, automations and customization are amazing. Their support team is phenomenal specially the our agent Hemily, she knows what we need without even saying it and is always available to help! Very pleased overall.
Alina Gavrilov
Great software! Positive experience throughout all the implementation and training, thanks to Hemily. She goes the extra mile and always assists until a given issue is fully resolved! Thank you!
Jhenny Diaz
Best software with such helpful support and Hemily she goes the extra mile. Amazing work all!
jean echavarria (ALonelyFlashlight)
SmartAdvocate does more than I ever imagined could be done. It helps me move my cases and organize my day to day. I am so impressed by their support team and they offer a daily zoom with trainers.
Richard J. Arsenault
“SmartAdvocate is unquestionably the leading legal case management software. Its incredible functionality reflects how it was developed with attention to every detail, and is constantly evolving with technological advances. Our initial training was productive and empowering, and the continuing support has been remarkable; an unparalleled customer-centric approach. SmartAdvocate has revolutionized the way we manage our cases and service our clients. The customization options and flexibility are unmatched, allowing our firm to tailor the software to our specific needs.”
Norma Fuentes
"With all the CRM programs out there, what makes SmartAdvocate so special? Well, I would say that it is because of all their customizable capabilities and features. They provide you with a program that has all the tools that you need to customize it to your needs. Every firm is different and therefore their needs are different. For instance, our firm needed a program that was able to manage leads and automate the handling of these potential clients. We handle thousands of leads per month and spend a fortune of money so managements of these leads is essential. Our goal was to automate our system as much as we could to create uniformity and control. Before SmartAdvocate, we were using multiple programs and spreadsheets. We were depending on staff members to do what needed to be done giving them choices and therefore making it harder to control. SmartAdvocate’s plugin and integration capabilities were huge. It allowed us to integrate with our program, Persist and therefore automating our intake department almost completely. I have been able to customize so much in the three years that we have been using SmartAdvocate. I have been able to do so because they are a phone call away. I am able to make a call, tell them what I need to accomplish and they make it happen."
Jeffrey A. Mitchell
“It is so nice to have a company hear and address our needs. As attorney’s in the trenches with us, you understand how technology can make our lives so much easier. Thank you Smart Advocate. It just keeps getting better and better! Looking forward to the next release.”
Michael P. McCready
"You guys are the best. I can’t begin to tell you how terrific your program is. I love to show my colleagues how I now manage my cases. Unbelievable. I am working with a law office consultant who has been blown away by the functionality of the program. She is recommending it to all her law firm clients. I am loving SmartAdvocate and I have customized it substantially to suit our needs. Great work. I’ve recommended it to several colleagues. A product I can believe in. Thanks again."
Eric Paris
"It has been a first class experience working with Smart Advocate. I am a very satisfied customer! I love the ease of use of the program. I love the Intake Wizard which allows my staff to quickly set up a new matter in the program. I love the customization of the program to make it work for my particular practice and my jurisdiction. I love the document management capability of the program and the extension merge codes that make template generation and the preparation of form documents smooth and seamless. The report capabilities are tremendous to bring up the information to review all stages of a matter. The custom user defined fields allow the firm to be able to capture any particular piece of information that we feel is vital to the management of our cases for our clients. I have tried numerous case management programs for my firm over the last 25 years. There is none in my opinion that comes close to Smart Advocate."
Tyson Navarre
"Tons of features, simple setup, great support. When we have questions they are always answered swiftly and professionally."
Damon Pendleton
"The robust reporting functions and the dashboards that are built into this software are valuable tools that are worth the price of admission. Without a way to systematically pull all of this information electronically it would take a lot of people-hours and you would constantly be behind the 8-ball trying to compile it. With SmartAdvocate all the information is right there at your fingertips. All you have to do is ask for it."
Brian Dunn
"Smart Advocate give you a competitive advantage over the other personal injury law firms in your market. Just the reporting alone is worth 10 times the price!!"
Stephen T. Collins
"Support, support, support. You can actually get a person on the phone to assist and not have to use a chat box that takes 10 minutes for a response. They will also use email but with a quick response."
Seth Milbauer, Esq.
"The conversion was much smoother than from Saga Dos to Windows"
Robert J. Greenstein
"Just wanted to take a moment to say so far, so good. You both have been incredibly responsive and we appreciate it!"
Stuart L. Finz
"When you bear the enormous responsibility of managing a dynamic law firm, it is essential that you employ the most up-to-date, state-of-the-art, efficient, creative, and intuitive case management software on the market. For decades, I have searched for the highest-level software available, but have found significant negative aspects with each. On a positive note, several years ago, I was introduced to SmartAdvocate. Finally, and to my great satisfaction, I found a case management system that fulfilled all of my expectations, and beyond. Smart Advocate is a platform that is easy to use, dramatically increases productivity, tracks daily staff production and critical deadlines, proficiently generates documents, is continually updated implementing new and creative features, and much, much more. Without reservation whatsoever, I highly recommend SmartAdvocate."
Maxine Chuck
"I have had the pleasure of working with Dayhanara, Max, Matt, Karl and Rahul. They are all responsive and helpful and will work to get our issues resolved promptly and professionally. This is true customer service that is being provided by your team. I also know that John Dearie works closely with Allison and he speaks highly of her abilities."
Sean Kelly
"For 15 years I put up with Saga’s frustrating bugs and deficiencies. After months of evaluation, I chose SmartAdvocate®. SmartAdvocate® is the only modern case management system I could find that was designed by personal injury attorneys and will continue to change and grow with the times. SmartAdvocate® has features that have changed the way we manage our cases and law firm, request and track medical records, track schedules and clients, and work in and out of the office. SmartAdvocate® dashboards are the most unique feature of the entire system. Conversion from my old system to SmartAdvocate® was a breeze. Customer service is second to none."
Philip L. Franckel, Esq.
"SmartAdvocate, the most powerful personal injury software available constantly gets more powerful, yet it's most powerful feature is that it's simple and quick to learn how to use by the technology challenged user, new users and users coming from other software. My partner who is computer challenged instantly took to it and is still amazed at how easy it is to use." "There are so many favorite features but my most favored is the unmatched template document system which lets me easily insert merge codes into a template document in just 1-2 minutes and save the template document in 10 seconds. It even works with PDF forms. The template document system allows us to run a busy personal injury practice with just two lawyers without any secretaries or paralegals. For larger firms with secretaries and paralegals, using the SmartAdvocate template document system will allow your employees to multiply their caseload many times. Because it's so quick and easy to create template documents, this one feature can be used by every law firm to cut overhead and increase revenue with larger caseloads." "SmartAdvocate moves cases faster with less work, does everything, tracks everything and is easy to use even by the technology challenged."
Jessica M. Rurey
"After an exhaustive search, our office chose SmartAdvocate® for our case management needs. It is a program designed by attorneys, specifically for personal injury litigation practices. It met our specific needs like no other program available."
Tanya Stevens
"It's a great program. It is very user friendly and give a lot of options. The reports are great for keeping track of cases and their statuses. Note section is really awesome because we can pretty much note anything that is important for the case. We are really happy with this program! We have not had any huge issues with anything. It is easy to learn."
Steven L. Alter, Esq.
"I needed to let you know that during the last several months of our employees working remotely, our office required various SmartAdvocate support. Max Rosmarin was ALWAYS promptly available to provide clear, concise and CORRECT solutions. Our firm appreciates his assistance and hard work."
Bradley Dworkin, Esq.
"I am very happy how your company addresses my firm’s needs. As I tell everyone [my old case management system] was a Toyota Camry. SmartAdvocate is a Ferrari!"