SmartAdvocate Support
Contact Us
All SmartAdvocate users are to submit any issues or incidents to the firm’s Administrator. If your Admin is unable to resolve the matter, they can create a request in the SmartAdvocate Support Tracker.
A Team Member will be assigned to your ticket and will respond/begin troubleshooting the issue (usually within one business day) depending on the urgency of the issue that is being reported.
Need Help?
SmartAdvocate has many resources to help answer/learn/resolve the most frequently asked questions:
- Jump on a live Daily Office Hours session (3PM Mon -Thurs )
- Visit our SmartAdvocate Knowledge Base
- View our Tip of the Week archive - Tip of the Week Archive
- Explore our extensive library of Training videos here - Training Videos
- Search for a topic in our User Manual - User Manual
- Use Page Help icon on any SA screen to learn on the spot
Nicolas Sebastian
SmartAdvocate is a Game-Changer for Legal Practices! Our firm has experienced a complete transformation since implementing SmartAdvocate. It’s not just a case management system—it’s an entire suite of tools tailored to make every aspect of legal work seamless and efficient.
Eniana Sadikaj
I’ve been using SA for work. It’s been very efficient and helpful to complete my day to day tasks.
Suzann Dry
I have been a Paralegal for 28 years and this is the BEST Legal Software programs I have ever used. Everything you can possibly imagine about a case is included in this software. Smart Advocate provides any training you need. Very user friendly, There is a User Manual built into the program, which if you are like me, you don't want to have to call anyone, you can just look up the answer. I have been using the program for 3 years and I am still amazed at all of the features it offers. If you are considering purchasing this software, 10 years from now, you will still be thanking the designers of this software.
Our all-in-one system is loaded with features, capabilities, and reporting that other case management software systems don’t have. Join some of the top law firms using SmartAdvocate to make their firms more efficient and more profitable.