SmartAdvocate Support

Contact Us

All SmartAdvocate users are to submit any issues or incidents to the firm’s Administrator. If your Admin is unable to resolve the matter, they can create a request in the SmartAdvocate Support Tracker.

A Team Member will be assigned to your ticket and will respond/begin troubleshooting the issue (usually within one business day) depending on the urgency of the issue that is being reported.

Need Help?

SmartAdvocate has many resources to help answer/learn/resolve the most frequently asked questions:

FKR

I have been using SA for a few months now and I am impressed by all of their functions and am looking forward to what they are working on. Their Document management, automations and customization are amazing. Their support team is phenomenal specially the our agent Hemily, she knows what we need without even saying it and is always available to help! Very pleased overall.

Kirstin Olphert

Great system once you learned all the steps to keep you work organized if you utilize it the way it is designed.

Jonah Telesca

SmartAdvocate has been great for our firm. It's been super easy to use and keeps everything organized in one place. I really like the notes feature. Definitely recommend it if you’re looking to streamline your practice and stay on top of all the details!