SmartAdvocate Support

Contact Us

All SmartAdvocate users are to submit any issues or incidents to the firm’s Administrator. If your Admin is unable to resolve the matter, they can create a request in the SmartAdvocate Support Tracker.

A Team Member will be assigned to your ticket and will respond/begin troubleshooting the issue (usually within one business day) depending on the urgency of the issue that is being reported.

Need Help?

SmartAdvocate has many resources to help answer/learn/resolve the most frequently asked questions:

Michelle Hall

SA has been great organizing and tracking my clients and cases. So much versatility with SmartAdvocate

Jeimmy Lopez

Legal software that actually does help! Automated procedures that help the workload and workplans that guide you.

Jessica M. Rurey

"After an exhaustive search, our office chose SmartAdvocate® for our case management needs. It is a program designed by attorneys, specifically for personal injury litigation practices. It met our specific needs like no other program available."