increase profits, efficiency, and Client satisfaction

SmartAdvocate Training Solutions

Picture this scenario: You’ve made the decision to take the leap and switch your legal case management software to SmartAdvocate. Then the dread sets in. We can help you.

Get Started as Early as Today

ON-GOING TRAINING CLASSES

We can Answer All of Your Questions

How will the transition actually work?
Will my team be thoroughly trained with the knowledge to hit the ground running in time for the switch-over?
What happens if they have questions?
Will there be a real person at the other end of the phone when there’s an issue?

Training Classes

After attending an Introductory training class, our clients will have a working knowledge of SmartAdvocate and how to effectively use many of its numerous features - with a thirst for more! And we give it to them with our Intermediate and Advanced level classes. Whichever training your firm chooses, SmartAdvocate classes are sure to be an invaluable experience.

Looking for SmartAdvocate Support?

After attending an Introductory training class, our clients will have a working knowledge of SmartAdvocate and how to effectively use many of its numerous features - with a thirst for more! And we give it to them with our Intermediate and Advanced level classes. Whichever training your firm chooses, SmartAdvocate classes are sure to be an invaluable experience.

Weekly Tip Of The Week email blast each Monday
We cover a specific topic with step-by-step instructions, along with accompanying screen-shots.
Monthly Tip Of The Week Webinar
At the end of each month, we review the entire month’s topics in an easy-to-understand format, where questions are always welcome.
Tip Of The Week Archive
Just in case you missed it, take a look back at the complete list of Email Blasts and recorded Webinars. It's also a great way to brush up on all things “SmartAdvocate,” on your own schedule!
Daily Office Hours
For additional questions that come up at any time, our flexible and creative Training Team, who effectively communicate with all different types of learners, host a weekly Q&A every Thursday at 3pm EST. Everyone is welcome to join, ask a question, or just attend and listen to others.
Ongoing Training Workshops
Complimentary two or three-part weekly workshops for our clients are a regular occurrence at SmartAdvocate. Popular topics include: Best Practices, Improve Your Firm’s Intake Efficiency, WorkPlans & Automation, and more.

SmartAdvocate: Your Go-To for FAQs. Users Have Access To:

Live Daily Office Hours Sessions
Extensive Online SmartAdvocate Knowledge Base
Weekly eNewsletter Tip of the Week Archive
Complete Training Video Library
Convenient Searchable Online User Manual
Help Menu Icon Visible On Any SmartAdvocate Screen
The Perfect Choice for Legal Case Management Software

Meet The Leadership Team Who Works To Improve, Promote, Sell & Train Others How To Use Our Product

Our team works to improve, promote, sell & train others how to use our product. The SmartAdvocate Leadership Team includes current and former practicing attorneys, programming and technology experts, and sales professionals. Together they bring years of experience to making SmartAdvocate the best, most technologically advanced, and most user-friendly legal case management system available.

Igor Selizhuk
Chief Technology Officer

Igor has been with SmartAdvocate since 2011. He manages SmartAdvocate Development, Support & Implementation teams. Prior to joining SmartAdvocate, Igor was involved in development of IP-Call Center software.

Claude Simpson
Head of Training

Claude has been with SmartAdvocate since 2013 and is currently the Head of Training. Prior to joining the team, Claude worked for the New York court system and practiced law for over 20 years.

Allison Rampolla
SVP Sales & Marketing

Allison joined the SA team in early 2020 to lead the Sales, Marketing and Training teams. She brings extensive B2C / B2B marketing experience with emphasis on brand and creative strategy, acquisition, retention and customer experience.

Jose Vallines
Directorof implemenation

Jose has been with SA since 2018. His extensive understanding of our CMS and his leadership of the Implementation team, guarantees an efficient onboarding experience for clients. Jose honed his skills as a law firm IT Director.

"Support, support, support. You can actually get a person on the phone to assist and not have to use a chat box that takes 10 minutes for a response. They will also use email but with a quick response."

Stephen T. Collins

Attorney, Collins Law - Shreveport, LA

"Just wanted to take a moment to say so far, so good. You both have been incredibly responsive and we appreciate it!"

Robert J. Greenstein

Greenstein & Milbauer, LLP - New York City

"Smart Advocate give you a competitive advantage over the other personal injury law firms in your market. Just the reporting alone is worth 10 times the price!!"

Brian Dunn

Commonwealth Law Group - Richmond, VA