.png)
SmartAdvocate Support
Contact Us
All SmartAdvocate users are to submit any issues or incidents to the firm’s Administrator. If your Admin is unable to resolve the matter, they can create a request in the SmartAdvocate Support Tracker.
A Team Member will be assigned to your ticket and will respond/begin troubleshooting the issue (usually within one business day) depending on the urgency of the issue that is being reported.
Need Help?
SmartAdvocate has many resources to help answer/learn/resolve the most frequently asked questions:
- Jump on a live Daily Office Hours session (3PM Mon -Thurs )
- Visit our SmartAdvocate Knowledge Base
- View our Tip of the Week archive - Tip of the Week Archive
- Explore our extensive library of Training videos here - Training Videos
- Search for a topic in our User Manual - User Manual
- Use Page Help icon on any SA screen to learn on the spot
Kenneth Cross
Solid program, works well for mass tort operations. Would recommend to law firms looking for a good case management software with many helpful third party integrations.
Melissa Roman
I’ve been using Smart Advocate with my current employer for almost two years. It is a great and efficient program. I highly recommend it.
Nicolas Sebastian
SmartAdvocate is a Game-Changer for Legal Practices! Our firm has experienced a complete transformation since implementing SmartAdvocate. It’s not just a case management system—it’s an entire suite of tools tailored to make every aspect of legal work seamless and efficient.
Our all-in-one system is loaded with features, capabilities, and reporting that other case management software systems don’t have. Join some of the top law firms using SmartAdvocate to make their firms more efficient and more profitable.