case management and ai. together in one platform.

SmartIntelligence™
AI-Powered Features
Built Into The
SmartAdvocate Platform

SmartIntelligence brings AI-powered features directly into SmartAdvocate. Built In. Not Bolted On. Instead of relying on separate AI applications, your firm can improve intake, automate document-intensive work, enhance communications, and gain deeper insight from case data using the information already inside SmartAdvocate.

Built For The Way Law Firms Work

Every SmartIntelligence feature was designed around the daily work of litigation firms. From medical records and demand letters to negotiations, document management, and case intelligence, AI becomes part of the work that your firm is already doing instead of another tool to manage.

"

SmartIntelligence is an important step forward in our AI strategy and our commitment to continuous innovation.

Igor Selizhuk

Chief Technology Officer at SmartAdvocate

Key SmartIntelligence Features

Intake AI Voice Agent

Autonomously engages with prospective clients, collects key case details, logs detailed leads into SmartAdvocate, and triggers automated communications based on firm protocols.

LIVE CALL · 02:14
Lead captured
Caller: “I was rear-ended on I-95 last Tuesday…”

Intake Assistant Coach

Listens to staff intake conversations in real time, matches details to case-specific questionnaires, provides coaching and feedback, and logs leads into SmartAdvocate.

Learn more →

Document Filing & Classification

Processes scanned, imported, and attached documents, identifying the correct case, category, and subcategory while generating accurate document descriptions.

Learn more →

Data Extraction Engine

Extracts critical data from documents, including court deadlines, discovery dates, and insurance coverage details, and updates relevant SmartAdvocate fields.

Learn more →

Settlement Value Assistant

Listens to case valuation discussions, compares attorney assessments against case data, and stores documented analysis in SmartAdvocate settlement value fields.

Learn more →
$425,000
documented value
$380K
confidence range
$470K

Demand Letter Generation

Analyzes medical records, deposition transcripts, police reports, and other case materials to produce tailored demand letter drafts.

draft ready
Sources: medical chronology, depositiontranscript, police report

Enhanced Chat with Case

An upgraded chat experience that lets users query complex case records in natural language across SmartAdvocate data and documents, with prompt libraries and firm-specific customization options.

Learn more →
What treatment gaps could weaken damages?
Two gaps: 6/02–6/19 and 7/08–7/21, after PT sessions ended.
Source: Medical records · p. 42
Prompt library
Lead captured

AI-Assisted Templates

Analyzes standardized documents such as letters, complaints, and motions, then detects and inserts appropriate merge codes to create SmartAdvocate templates.

Learn more →
Dear value
{{ClientName}}
,
Re: Case
{{CaseNumber}}
✓ 2 merge codes inserted

Negotiation Assistant

Supports negotiations in real time by validating defense attorney and insurance adjuster arguments and surfacing potentially inccurate or misleading claims.

Learn more →

Conversation Assistant

Analyzes active conversations and surfaces relevant responses, insights, and recommendations while calls are in progress.

Learn more →

Email & SMS AI Reply Assistants

Reads inbound emails and text messages, cross references case documents and data, and drafts customized responses for attorney or staff review.

Learn more →

Medical Chronology Generation

Processes large volumes of unstructured medical records to generate clean, searchable, hyperlinked timelines and populate key SmartAdvocate data fields.

412 pages processed → 38 linked events

AI Case Assembly

Creates a new litigation-ready SmartAdvocate case file using reports, photos, medical records, and discovery from newly received or referred cases. Automatically extracts key data, organizes information, and generates summaries.

Learn more →

Model Context Protocol (MCPServer)

Provides secure MCP Server infrastructure that lets technical teams connect external AI platforms, such as Anthropic Claude, to SmartAdvocate case data and documents.

Learn more →

Customizable AI Agents

Gives administrators tools to design and deploy custom autonomous AI agents for recurring operational tasks within SmartAdvocate.

Learn more →

SmartAdvocate AI Help

Provides answers, guidance, best practices, and hyperlinked training resources to support onboarding and day-to-day platform use.

Learn more →

Built Right Into
SmartAdvocate

SmartIntelligence is not a layer of Artificial Intelligence applied over anexisting software. It is an architectural evolution of the SmartAdvocate platform itself, allowing attorneys and staff to:

Access AI without leaving SmartAdvocate
Work with live case data
Generate documents faster
Improve consistency across teams
Reduce repetitive administrative work
Make better-informed decisions
SmartAdvocate — Case Workspace
Live case data
AI assistant
Demand letter draft generated from live case file
REVIEW

More Innovation on the Horizon

More than 40 additional AI capabilities are currently in development, with new
SmartIntelligence features scheduled for continuous release.

10
+
Additional AI capabilities in development
our goal is simple:
Help firms operate more efficiently
Improve decision-making
Strengthen client service
Maximize case value
Award-winning software used by more than 15458 legal professionals nationwide.

Key SmartIntelligence Features

Intake AI Voice Agent

Autonomously engages with prospective clients, collects key case details, logs detailed leads into SmartAdvocate, and triggers automated communications based on firm protocols.

LIVE CALL · 02:14
Lead captured
Caller: “I was rear-ended on I-95 last Tuesday…”

Document Filing & Classification

Reads and processes documents from mass scans, digital imports and manual file attachments, automatically identifying the correct case, document category and subcategory and entering a short document description into the Description field.

Learn more →

Intake Assistant Coach

Active AI that “listens” to staff intake conversations in real time. Matches details to case-specific questionnaires, provides immediate coaching and feedback, fills in the SmartAdvocate data fields from the data provided in the conversation freeing the intake staff to focus on the conversation and do less field filling.

Learn more →

AI Case Assembly

Creates a complete SmartAdvocate case file from incoming reports, photos, medical records, discovery and other documents i.e. a referred case. Automatically extracts and organizes key data and generates case summaries.

Learn more →

Settlement Value Assistant

Analyzes attorney minimum case settlement valuation discussions, compares them to case data and documents how attorney assessments align with AI-generated evaluations. Results are automatically stored in SmartAdvocate’s Minimum Settlement Value fields as a separate value from the attorney's assessment for later analysis.

Learn more →
$425,000
documented value
$380K
confidence range
$470K

Medical Chronology Generation

Transform how you handle medical records. Our smart AI tool sorts through thousands of unstructured medical record pages with ease. It builds a clear, searchable and hyperlinked medical history timeline. Then, it updates the SmartAdvocate case file by filling in missing data fields automatically. Save time, reduce errors and focus on your clients.

412 pages processed → 38 linked events

Enhanced Chat with Case

An upgraded AI-powered chat experience that allows users to query complex case records using natural language across all SmartAdvocate data and case documents. Includes a prompt library and firm-specific customization options.

Learn more →
What treatment gaps could weaken damages?
Two gaps: 6/02–6/19 and 7/08–7/21, after PT sessions ended.
Source: Medical records · p. 42
Prompt library
Lead captured

Email & SMS AI Reply Assistants

Reads all inbound emails and text messages inside SmartAdvocate, crosses them with case documents and data and writes customized, contextual draft responses awaiting attorney/staff approval.

Learn more →

AI-Assisted Templates

Scans standardized example documents i.e. letters, complaints, motions, etc. and uses AI merge-code detection to automatically insert appropriate merge codes creating a SmartAdvocate template in seconds.

Learn more →
Dear value
{{ClientName}}
,
Re: Case
{{CaseNumber}}
✓ 2 merge codes inserted

Conversation Assistant

Driven by underlying AI infrastructure that auto-analyses the call and surfaces appropriate responses live on active calls.

Learn more →

Model Context Protocol (MCP Server)

No edits to the copy, but I see that there needs to be a space between “MCP” and “Server”

Learn more →

Demand Letter Generation

An AI-powered Demand Letter generator that analyzes medical records, medical chronologies, deposition transcripts, police reports and other case data to produce comprehensive, highly tailored Demand Letter drafts.

draft ready
Sources: medical chronology, depositiontranscript, police report

AI Case Assembly

Creates a new litigation-ready SmartAdvocate case file using reports, photos, medical records, and discovery from newly received or referred cases. Automatically extracts key data, organizes information, and generates summaries.

Learn more →

Data Extraction Engine

Extracts critical data from documents, including court deadlines, discovery dates, and insurance coverage details, and updates relevant SmartAdvocate fields.

Learn more →

Customizable AI Agents

Gives administrators tools to design and deploy custom autonomous AI agents for recurring operational tasks within SmartAdvocate.

Learn more →

SmartAdvocate AI Help

Provides answers, guidance, best practices, and hyperlinked training resources to support onboarding and day-to-day platform use.

Learn more →

Negotiation Assistant

Supports negotiations in real time by validating defense attorney and insurance adjuster arguments and surfacing potentially inccurate or misleading claims.

Learn more →

Prompt Enhancer

Use SmartIntelligence to enhance your AI prompts. Write or paste a prompt in the editor, select an Prompt Enhancement and let SmartIntelligence suggest a refined version you can accept or keep editing.

Learn more →

All Case AI Chat

An enterprise legal chat AI system that can answer your prompts based on your law firms entire caseload as well as s, surface patterns, past precedents and pull insights spanning multiple cases simultaneously, not just the case you're currently viewing.

Learn more →

AI Quick Access Menus

Access all SmartIntelligence tools instantly from within a case - via the AI Tools menu on the toolbar or the AI Tools section in the left navigation panel.

Learn more →

Built Right Into
SmartAdvocate

SmartIntelligence is not a layer of Artificial Intelligence applied over anexisting software. It is an architectural evolution of the SmartAdvocate platform itself, allowing attorneys and staff to:

Access AI without leaving SmartAdvocate
Work with live case data
Generate documents faster
Improve consistency across teams
Reduce repetitive administrative work
Make better-informed decisions
SmartAdvocate — Case Workspace
Live case data
AI assistant
Demand letter draft generated from live case file
REVIEW

More Innovation on the Horizon

More than 40 additional AI capabilities are currently in development, with new
SmartIntelligence features scheduled for continuous release.

10
+
Additional AI capabilities in development
our goal is simple:
Help firms operate more efficiently
Improve decision-making
Strengthen client service
Maximize case value
Award-winning software used by more than 15458 legal professionals nationwide.
SmartIntelligence

The Next Era Of Legal
Case Management

SmartIntelligence supports the way law firms want to work: inside the platform they already use to manage their cases.

Book a Free Demo  →

Built In. Not Bolted On.

Many AI solutions require firms to purchase, connect, and manage separate products. SmartIntelligence™ was developed as part of SmartAdvocate’s core architecture, so firms can use natively integrated AI inside the case management system they already rely on.

AI Across The Entire Case Lifecycle

SmartIntelligence™ organizes AI capabilities around the work law firms do every day, helping teams communicate more effectively, prepare cases more efficiently, and gain deeper insight into their cases.

“SmartIntelligence is an important step forward in our AI strategy and our commitment to continuous innovation."

Igor Selizhuk, Chief Technology Officer at SmartAdvocate

Intake & Client Acquisition

The intake stage sets the tone for the client relationship and often shapes how quickly a firm can evaluate a new matter. SmartIntelligence supports this work with tools that help teams capture information, respond promptly, and keep early communications organized inside SmartAdvocate.Using pre-populated prompts, or creating your own, SmartAdvocate’s Built-in AI tools will summarize new cases, motions, depositions, and transcripts to be as detailed or as brief as you prefer. Options Include: Ability to email the summary, copy to clipboard, and save as summary within the case.

Documents & Case Preparation

Once a case is opened, the next step is turning records, forms, and incoming documents into usable work products. SmartIntelligence supports that process with tools that help firms sort information, pull out important details, and prepare draft materials more efficiently.

Case Intelligence

After documents and case data are in the system, firms need practical ways to work with that information. SmartIntelligence provides tools that help users ask better questions, assess case details, and apply internal workflows more consistently.

Negotiations

Negotiation demands quick access to case facts, communication history, and issues that may affect strategy in real time. SmartIntelligence supports that stage with tools designed to surface relevant information during active discussions while leaving legal judgment with the attorney.

Key SmartIntelligence Features

Intake AI Voice Agent
Autonomously engages with prospective clients, collects key case details, logs detailed leads into SmartAdvocate, and triggers automated communications based on firm protocols.

Intake Assistant Coach
Listens to staff intake conversations in real time, matches details to case-specific questionnaires, provides coaching and feedback, and logs leads into SmartAdvocate.

Demand Letter Generation
Analyzes medical chronologies, deposition transcripts, police reports, and other case materials to produce tailored demand letter drafts.

Medical Chronology Generation
Processes large volumes of unstructured medical records to generate clean, searchable, hyperlinked timelines and populate key SmartAdvocate data fields.

Document Filing & Classification
Processes scanned, imported, and attached documents, identifying the correct case, category, and subcategory while generating accurate document descriptions.

Data Extraction Engine
Extracts critical data from documents, including court deadlines, discovery dates, and insurance coverage details, and updates relevant SmartAdvocate fields.

Enhanced Chat with Case
Lets users query complex case records in natural language across SmartAdvocate data and documents, with prompt libraries and firm-specific customization options.

Settlement Value Assistant
Listens to case valuation discussions, compares attorney assessments against case data, and stores documented analysis in SmartAdvocate settlement value fields.

AI-Assisted Templates
Analyzes standardized documents such as letters, complaints, and motions, then detects and inserts appropriate merge codes to create SmartAdvocate templates.

Negotiation Assistant
Supports negotiations in real time by validating defense attorney and insurance adjuster arguments and surfacing potentially inaccurate or misleading claims.

Conversation Assistant
Analyzes active conversations and surfaces relevant responses, insights, and recommendations while calls are in progress.

Email & SMS AI Reply Assistants
Reads inbound emails and text messages, cross references case documents and data, and drafts customized responses for attorney or staff review.

Model Context Protocol (MCP Server)
Provides secure MCP Server infrastructure that lets technical teams connect external AI platforms, such as Anthropic Claude, to SmartAdvocate case data and documents.

Customizable AI Agents
Gives administrators tools to design and deploy custom autonomous AI agents for recurring operational tasks within SmartAdvocate.

SmartAdvocate AI Help
Provides answers, guidance, best practices, and hyperlinked training resources to support onboarding and day-to-day platform use.

Key SmartIntelligence Features

Built Into Your Case Management Platform

SmartIntelligence is not a separate application, browser extension, or third-party add-on. It is natively integrated into SmartAdvocate, allowing attorneys and staff to:

  • Access AI without leaving SmartAdvocate
  • Work with live case data
  • Generate documents faster
  • Improve consistency across teams
  • Reduce repetitive administrative work
  • Make better-informed decisions

Built In. Not Bolted On.

“SmartIntelligence is an important step forward in our AI strategy and our commitment to continuous innovation."

@
Igor Selizhuk, Chief Technology Officer at SmartAdvocate

More Innovation on the Horizon

SmartAdvocate has announced more than 40 additional AI capabilities currently in development, with new SmartIntelligence features scheduled for continuous release.

Our goal is simple:

  • Help firms operate more efficiently
  • Improve decision-making
  • Strengthen client service
  • Maximize case value

SmartIntelligence™ is just getting started.

SmartIntelligence™ is built to support the way law firms work—inside the platform they already use to manage their cases.