With the Cloud, having a browser-based system provides firms with the flexibility to be out of the office and still be able to securely access their caseload. Many law firms have switched from server-based solutions to Cloud-based (SaaS), so that staff can continue to work seamlessly, despite not being together.

The key to calendaring when working remotely, is the ability to centralize everything, all in one location and keeping track of schedules and staff can become challenging. Ideally, having an office calendar and case calendars in one system enables coordination with colleagues, all following along with appointments, critical deadlines and SOLs.

Law firm colleagues are certainly not communicating with each other, or their clients, the way they did before 2020. A legal case management system can fill in the gaps and allow for seamless communication. Tools like a dynamic Client Portal to connect with clients, and e-signature and texting functionalities have become a necessity to track and manage all correspondences. The ability to select a case and browse through all communication saves time and maintains strong connections.

When handling cases and leads remotely, a firm that can access dashboards for critical deadlines, medical requests, outstanding items and staff activity reports provide resources for staff to accomplish their job faster and with greater accuracy.