SmartAdvocate Blog

SmartAdvocate® Named Winner of New York Law Journal’s Best of 2021: Announces Number One in Six Categories Including Best Legal Case Management Software

BONITA SPRINGS, FL., Sept. 2021 — SmartAdvocate, the powerful, fully integrated legal case management system, is excited to announce that it has been named The New York Law Journal’s Best of 2021 Winner in six categories this year. SmartAdvocate wishes to thank all those who voted, helping to name them Number One in Case Management Software, Document Management Solution, Entity Management System/Company, Matter Management Systems and Practice Management Software for the sixth year in a row. SmartAdvocate also added a new win this year: Docketing & Calendaring Software. Initially designed by and for personal injury and mass tort lawyers, SmartAdvocate is now used by a wide range of litigation firms throughout the U.S., Canada and beyond. As a fully browser-based system, law firms can select between SmartAdvocate’s Cloud and Server versions, a feature not always available with other case management systems. With these options, along with SmartAdvocate’s mobile app, users can access their cases from virtually anywhere, which is critically important as businesses have increasingly relied on hybrid and distributed workforces….

SmartAdvocate® Chosen by Stanley Law After Exhaustive Search

Leading Plaintiff Personal Injury Case Management Application Chosen by Stanley Law

SmartAdvocate® LLC announces that The Stanley Law Offices, based in Syracuse, New York, has chosen SmartAdvocate® to be its case management software system. The firm focuses on personal injury, medical malpractice, and social security disability, among other topics of litigation. “After a comprehensive search, our office chose SmartAdvocate® for our case management needs,” said Jessica M. Rurey, a Paralegal at The Stanley Law Office. “It is a program designed by attorneys, specifically for personal injury litigation practices. It met our specific needs like no other program available. In fact, when we saw a demo of SmartAdvocate® we didn’t think it was real as no other software we reviewed looked anything like it!”

CallFire Partners with Smart Advocate® to Provide Text Messaging to Law Firms

Integration Allows Leading Case Management Software to Provide Texting Solutions for Lawyers and Clients

CallFire, Inc., the cloud-based text and voice platform that helps organizations engage with their target audiences, today announced its partnership with SmartAdvocate®, a case management software program designed for personal injury and mass tort law firms. The integration allows law firms leveraging SmartAdvocate® to implement cost-effective texting solutions for client contact. “We’re excited to combine our powerful texting solution with SmartAdvocate®’s comprehensive personal injury case management software,” said Brooke Temple, Senior Vice President, Strategic Partnerships at CallFire. “The integration will benefit many firms who use SmartAdvocate®’s platform for efficient, streamlined client communications. It also demonstrates the versatility of text messaging across a wide variety of industries.”

Keep a Handle on Your Firm’s Client Contact Frequencies

How can I see which of our clients have not been contacted or have not been contacted within ‘X’ days? We can all agree that contacting your clients regularly is critical in keeping them happy, and a must to foster goodwill for your firm. We all hate to get that phone call (or a visit) from an irate client who complains that nobody calls them back and they don’t know what’s going on with their case. So, how do you ensure no one slips through the cracks?  To assure efficiency, your case management system must have features to help you keep a handle on your client contact frequencies. For full oversight, management should be able to generate a report to monitor that all procedures and protocols for client contact are being followed. Client Contact Overdue Dashboard and Reports: Easily monitor client contact With SmartAdvocate, you never have to worry about a client slipping through the cracks.  In the Client Contact Overdue Dashboard, you will be able to see if whether the…

Enhance Your Intake Process

Treat your intake process as the lifeline of your law firm

Treat your intake process as the lifeline of your law firm Increasing intake capabilities allows your firm to increase your caseload, therefore increasing overall business and your bottom line. Looking at it in this perspective, your intake process is what breathes oxygen and life into your law firm. Optimizing the intake procedure for your staff and simplifying it for your prospects is the foundation of best practices in enhancing your intake process.   Regardless of the size of your law firm, the new case intake process is essential. As the first direct communication with potential clients, the intake process can make or break the likelihood of a prospect retaining your firm. From the initial conversation, to all follow up communications, and ultimately to their signing on as a new client – your law firm needs the proper tools to help increase the volume of cases you can accept, while also improving and maintaining the highest quality client experience.   The SmartAdvocate app, available for iOS and Android devices, allows you…