SmartAdvocate Blog

SmartAdvocate Offers Cutting-Edge Case Management a Decade in the Making

Cutting Edge Features Tailored For Personal Injury/Mass Torts Firms

Cutting Edge Features Tailored For Personal Injury/Mass Torts Firms SmartAdvocate® is designed to offer the latest features available in case management, all of which have been specifically tailored to meet the needs of the personal injury/mass tort law firm. While the system started rolling out this year, it in fact has been evolving for the past decade, as that is how long company founder Jerrold Parker and his retinue of lawyers working at the national law firm he cofounded have been focused on developing and improving SmartAdvocate®. This means the case management system, although among the newest on the market, has depth of years behind it. It was not just slammed together and introduced. Nor was it introduced 20 or 30 years ago and held together via a series of occasional “patches” to help drag it into the 21st century. Rather, SmartAdvocate® was slowly developed and finely tuned while in use within the laboratory of a national law firm for 10 solid years before it was wheeled out for other law firms…

Records Management is a Snap with SmartAdvocate’s SmartNames Document Filing & Barcode System

Scanning documents into your case management system is one of the most effective ways to manage your documents.

Scanning documents into your case management system is one of the most effective ways to manage your documents. Scanning documents into your case management system is one of the most effective ways to manage your documents, incoming mail and files, especially for law firms. But the process of scanning and organizing items can be a downright nightmare in terms of the amount of staff and the time it takes to implement and utilize. The typical law firm usually has the following steps: 1. A staff member would open the mail, receive a document and/or receive a file. 2. A staff member then goes to the copy/scanning machine. 3. A staff member would scan each and every document, mail or file individually. 4. The scanned item would either go to a folder on a drive or be emailed to a staff member. 5. The scanned item would need to be renamed by the staff member. 6. The staff member would then move the scanned item to the appropriate folder within the…

Training Is the Key to Successful CMS Implementation

Training must be a key part of the case management system rollout. This requires nothing less than a top-down commitment.

Training must be a key part of the case management system rollout. This requires nothing less than a top-down commitment. Law firms committed to the successful implementation of new case management software need to understand that training—good, quality training—is mandatory for all employees who will use the system. This cannot be overstated. Training each staff member so that they know how to utilize the system to its fullest extent will pay rich dividends going forward in terms of time and efficiency. But, even more than that, it can be said that the success or failure of case management software implementation actually depends on training. Indeed, the lack of training is one of the key reasons why case management system implementations fail. That is so important, let’s repeat it: the lack of training is one of the key reasons why case management system implementations fail. Training must be a key part of the case management system rollout. This requires nothing less than a top-down commitment. We have heard how difficult it can be…

Law Firms Using Outdated Software Must Make Key Decisions Soon

Personal injury law firms still running Saga case management software on their desktops are cutting it close.

Personal injury law firms still running Saga case management software on their desktops are cutting it close. Personal injury law firms still running Saga case management software on their desktops are cutting it close. These firms have until April 2014 to choose a different software system. Aderant, the owner of Saga, has informed all Saga customers that the software system will reach its “end of life” next April, meaning Aderant will no longer support users of the Saga system in any capacity, including customer service. Law firms thinking they may be able to squeeze some extra life out of Saga should remember that the 32-bit version of Microsoft Windows XP won’t be supported after April 8, 2014, according to an official Microsoft announcement. This means Windows will no longer issue software updates, including the security updates that protect PCs from harmful viruses, spyware and malicious malware capable of pilfering sensitive information. Personal injury law firms still using Saga are in a difficult position; their only option is to find new…