Meet our Leadership Team
The SmartAdvocate® Leadership Team includes current and former practicing attorneys, programming and technology experts, and sales professionals. Together they bring years of experience to making SmartAdvocate® the best, most technologically advanced, and most user friendly legal case management system available.
Igor has been with SmartAdvocate since 2011. He manages SmartAdvocate Development, Support and Implementation teams. Prior to joining SmartAdvocate Igor was involved in development of IP-Call Center software.
Ms. Ramadan currently brings her 20+ years of experience within the legal software industry to SmartAdvocate, a state of the art, award winning case management software as their Implementation Manager.
Claude has been with SmartAdvocate for over seven years and is currently the Head of Training. Prior to joining the team, Claude worked for the New York court system and practiced law for over 20 years.
Allison joined the SmartAdvocate team in early 2020 to lead the Sales, Marketing and Training teams. She brings extensive B2C / B2B marketing experience with emphasis on brand and creative strategy, acquisition, retention and customer experience.
Meet Our Sales Team
The SmartAdvocate® Sales Team includes seasoned sales and business development specialists with strong legal backgrounds.
Together they bring the necessary skills, finesse and years of experience to help clients make their firms more efficient and profitable with SmartAdvocate®.
Nataliya understands first-hand the challenges that law firms face every day. Her prior paralegal experience and knowledge of legal technology and automation allows her to provide excellent insights about the benefits of SmartAdvocate®.
For almost a decade, Dina has worked in the legal industry cultivating quality relationships, expanding her network and developing a client base to include top trial attorneys from all over the country.
Prior to joining SmartAdvocate, Sean obtained his JD from Loyola University New Orleans College of Law in 2016. He has an extensive legal background in the area of personal injury and mass torts, helping law firms effectively manage their cases and staff productivity.
Karl has 25+ years of experience as a consultant/business development expert. He specializes in driving the efficiency, productivity and profitability for law firms ranging in size from small, to mid-size, to some of the largest in the U.S.
Meet Our Training Team
The SmartAdvocate® Training Team is staffed with professionals who have extensive legal backgrounds and proven in-depth industry knowledge.
Together they are flexible and creative and effectively communicate with all different types of learners. Attending a training class to learn about how to use the features of SmartAdvocate will be a valuable experience.
Lourdes De Jesus
Lourdes brings 30 years of experience as a paralegal to her position at SmartAdvocate, including supervising an Intake Department. Lourdes has been training firms to best use SmartAdvocate for their needs for the past two years.
Harry served as a Law Clerk in the Superior Court of New Jersey and then practiced law in New Jersey for almost 20 years. He now works closely with clients to enhance their firm’s operation with SmartAdvocate.
Richard practiced law for over 15 years in Philadelphia before spending 18 years with LexisNexis as a trainer/consultant and data analyst. He has been a Training Specialist at SmartAdvocate since October of 2020.
Meet Our Implementation Team
The SmartAdvocate® Implementation Team includes specialists with just the right mix of critical thinking, problem solving skills and a collaborative focus.
Their emphasis is always on the client, ensuring that each implementation process is guaranteed to go smoothly.
Jacqueline is the newest member of the team, with over 10 years prior experience in the legal field, and as an office manager of a law firm. She understands exactly what firms are looking for, and knows the best ways to help them with SmartAdvocate’s implementation process.
Jose has over 10 years’ experience at a law firm as an IT Director, having a vast knowledge of legal case management software. This is what makes him such a valuable asset to the implementation team. Jose clearly understands how the benefits of SmartAdvocate can make firms more efficient and organized.
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