Month: November 2020

BONITA SPRINGS, Fla., Nov. 2, 2020 /PRNewswire/ — SmartAdvocate, the award-winning case management software is proud to announce their new software release (v2020). With 1,000+ new enhancements to the application, this release contains features and software updates to help clients endure the challenges of today’s fast-paced, highly competitive, and technologically demanding world.  As SmartAdvocate prides itself as being responsive to its users, most of the enhancements are the result of their users’ requests made over the past 12 months.  Among them are Two-Factor Authorization and New Case Intake Scoring – a new feature that automatically assigns a case score based on answers to intake questions. Features to save time is a trend in this release, with the new option to assign Teams to cases as part of the Case Type setup, add Teams case by case, and have the Team visible on the Case Summary page. Also, the ability to create rules that automatically assign staff to a case based on Case Type.  As SmartAdvocate aims to provide solutions for…