Must-Have Technology for Better Client Service

I was reading the Tech Tips column on the Attorney at Work website. This week’s column is entitled “Must-Have Technology for Better Client Service.” Obviously, we here at SmartAdvocate are big proponents of using more technology to improve law firm operations, so I was curious to see what specific technologies they were endorsing. The article consists of seven tips from various experts. Several of them relate specifically to features and/or functions contained in SmartAdvocate. Let me share them with you: Add “Contact Us” Forms on Your Website We couldn’t agree more with the author’s belief that these forms are “indispensable.” That’s why we created the technology to integrate them into SmartAdvocate. When a prospective client fills out the form, it normally sends an e mail to someone at the firm. With our integration, the information contained in the form is automatically pushed into SmartAdvocate and used to create a new case file. This is a great time saver for your intake department. Call your SmartAdvocate representative if you’re interested in…

Now Texting in SmartAdvocate is Even Smarter!

Now you can send and receive texts in SmartAdvocate from your existing landline and toll-free phone numbers. There is no longer any need to set up a separate, dedicated phone number. And all those messages will still be stored in SmartAdvocate. The cost per message is still only $0.02 and there are no set up charges if you are switching over from another provider. To sign up, contact your SmartAdvocate sales specialist, call us at 1-877-GET SMART (1-877-438-7627) or e mail sales@smartadvocate.com.