Your New Right Hand – Context Menus

Do you know what a context menu is? I didn’t know until I started working at SmartAdvocate (I had used one before; I just didn’t know its official name). A context menu is an interactive pop-up menu that appears when you right-click an item. When you right click on anything, such as an email, you get a context menu. It will allow you to perform work quickly and conveniently. SmartAdvocate is loaded with context menus. If you haven’t used a context menu in SmartAdvocate, you don’t know what you are missing! The right click function gives you a variety of options, such as changing appointment statuses or going directly to a case page. There are several places SmartAdvocate uses context menus. They are as follows: 1. My SmartAdvocate Screen a. My Appointments Panel – you will be able to perform all the operations you would perform in office/case calendar, as shown below: b. My Cases Panel – Right clicking the context menu gives you all the options you would have…