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Technical Support

For immediate response please email SmartAdvocate's® Tech Support team at support@smartadvocate.com

SmartAdvocate® Minimum Requirements

Software

Software Specifications Minimum
Database & Web Server (one machine)  
     Operating System  Windows Server 2008 R2
     Database Microsoft SQL 2008 R2
     Web Server Microsoft IIS 7.0
     Office Software Microsoft Office 2007
Workstations  
     Operating System Windows 7
     Browser Internet Explorer 11, Google Chrome 38+
     Office Software Microsoft Office 2010, 2013, 365

Hardware

Hardware Specifications Minimum Recommended
Database & Web Server (one machine)    
     Number of processors:  2 dual core 4 dual core
     Processor Xeon E3 2.2 GHz (or equivalent) Xeon E5 3.6 GHz(or equivalent)
     RAM 16 GB 32 GB
     System Hard Drive 250 GB 500 GB
     Data Hard Drive 500 GB 1 TB
     Documents/Images Hard Drive 1 TB 2 TB
Workstations    
     Processor Intel i3 1.8 GHz(or equivalent) i7 2.2 GHz(or equivalent)
     Monitor 17” (resolution 1280 X 1024) 19” (resolution 1920 X 1200)
Network    
     Speed 100Mbps 100Mbps
Hardware Specifications
Minimum Recommended
Database & Web Server
(one machine)
Number of processors:
2 dual core
Number of processors:
4 dual core
Processor:
Xeon E3 2.2 GHz (or equivalent)
Processor:
Xeon E5 3.6 GHz(or equivalent)
RAM: 16 GB RAM: 32 GB
System Hard Drive: 250 GB System Hard Drive: 500 GB
Data Hard Drive:
500 GB
Data Hard Drive:
1 TB
Documents/Images Hard Drive
1 TB
Documents/Images Hard Drive
2 TB
Workstations
Processor:
Intel i3 1.8 GHz
(or equivalent)
Processor:
i7 2.2 GHz
(or equivalent)
Monitor :
17” (resolution 1280 X 1024)
Monitor:
19” (resolution 1920 X 1200)
Network
Speed: 100Mbps Speed: 100Mbps












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