SmartAdvocate Cloud is The Best Cloud Based Case Management System Available Anywhere
A Dedicated Litigation Solution
Most cloud-based case management systems try to be all things to all people. If you have a general practice that encompasses real estate, litigation, matrimonial, elder law and other practice areas, these may be right for you. They provide you with some or most of the basics you'll probably need, but no more.
SmartAdvocate Cloud is a dedicated application designed specifically for busy litigation practices.Originally created by a personal injury and mass tort litigation firm handling 50,000 case intakes per year, SmartAdvocate Cloud provides litigation firms with an unsurpassed range of features and capabilities. Simply put, it is the most powerful cloud-based case management system available anywhere! Look at the list of features packed into SmartAdvocate Cloud and you'll see what we mean. SmartAdvocate Cloud is available in two versions – Gold and Silver. Cloud Gold contains all the features of own award-winning server-based system. Cloud Silver is a more affordable version that still offers more features and capabilities than most, or possibly all, other cloud-based case management systems on the market.
Great Cloud Hosting Makes for a Great Client Experience
We looked long at hard for the right partner to provide the hosting SmartAdvocate Cloud. We understand that SmartAdvocate is your firm's central nervous system; it’s the place where all your critical information and documents are stored and the place from which all the important work you do is generated. Accordingly, we also understand how important it is that you have fast, safe, secure, reliable access to your case information.
We've chosen LiquidWeb as our cloud hosting partner because they meet all the criteria we and you require in a cloud hosting company. In business since 1997, LiquidWeb provides cloud hosting to over 30,000 clients, including some of America’s top companies. From their four state of the art data centers, they provide fast internet access with bank-level data security. Their 400+ employees provide unparalleled levels of support and their response times are best in class.
Law firms choose SmartAdvocate because they want the best case management system they can get. If you are going to access the system from the cloud, you want the best cloud hosting you can get. With SmartAdvocate Cloud and LiquidWeb, that's exactly what you get.
An Unsurpassed Level of Personal Service
Most companies offering cloud-based case management software are built on a high-volume, high automation business model. They have to keep their systems spare and simple. Support and training are handled the same way. They provide you with training videos, but that's about it. They’re basically do it yourself products.
Our approach is different. Having started out as a server-based system, we understand the importance of one on one personal training and support. We also understand that because SmartAdvocate Cloud contains so many more features and capabilities than other systems, you'll need help and guidance in order to take full advantage of what it has to offer.
We have a series of video tutorials that will help you learn and master SmartAdvocate’s features, and an extensive user manual to help you if you need it, but we don’t just leave you out there on your own. Every subscription to SmartAdvocate Cloud includes access to our Support Line, which is staffed by our own personnel, located here in the U.S. To us, client support is too important to outsource.
We also recognize that different people learn differently. If you are more comfortable with personal, one on one training with a live person, or if you really want to dig down deep into SmartAdvocate’s features, we can offer you personalized training that will focus on the things that are important to you and your firm.
We don’t believe in cookie cutter or one size fits all solutions. We've built an amazingly powerful system that can enable you bring your practice to new heights, and we have the people and organizational commitment to giving you the kind of support you need to get the most from it.
More Integrations Means Even Greater Productivity
A good case management system should provide a single place where all case information is stored and where you can perform all tasks and functions related to each case. SmartAdvocate Cloud syncs with Outlook, Word, Excel and QuickBooks. But while many cloud based systems (and server based systems, as well) stop there, we offer a lot more. In addition to features built into the system, like mass e mailing, the ability to create pdf documents, automatically calculated SOLs, lien tracking and a vast array of reports that can be scheduled for delivery at times you choose (to name just a few), SmartAdvocate Cloud offers over a dozen software integrations that provide enhanced efficiency and productivity.
These integrations allow you to incorporate many of the important functions and documents related to your case: